Company description
Cloud Factory is a specialist and award-winning cloud telephony firm, offering high-quality cloud-based business phone solutions to New Zealand business clients. As an Atlas Gentech brand, Cloud Factory is backed by 30 years of successfully delivered technology solutions and currently offer a cloud-based telephony system that has been designed and made to meet the needs of any NZ business. With high quality IP deskphones to match their top quality cloud communication system, Cloud Factory provides all the essential features you require for your phones while also offering competitive calling rates and a range of specialised optional and advanced features.
For small and medium businesses, moving to the cloud allows for scalability and cost savings in your communication model, through a system that’s geographically flexible, easy to maintain and risk-free with disaster recovery options inbuilt. For businesses with an aging PABX system and no disaster recovery structure in place, Cloud Factory’s VOIP and Cloud PBX solutions can help to modernise their entire company and provide an online communication system they can trust.
Cloud Factory also has the scope to service enterprise-level businesses, offering risk management for your internet connection, full integration with Skype for Business, Cloud Factory’s Contact Centre Suite and Conference Room services available through the Cloud Factory application, and a multi-site option that lets businesses with spread-out staff effectively become a one-site operation.
Also to the benefit of their clients, Cloud Factory is part of a partnership with Ericsson-LG Enterprise, using their purpose-built cloud voice platform iPECS as a critical part of their Cloud Factory solutions. Ericsson-LG are a global leader in communications with over 40 years of experience, who have world leading status in business communication solutions, provide 24/7 support for cloud users, and have 20 years of experience as a partner to Cloud Factory’s parent company Atlas Gentech.
